Terms of Service

1. Company Information

These Terms of Service ("Terms") govern your access to and use of the services, products, and websites provided by 知一科技有限公司, a company incorporated under the laws of Taiwan, Republic of China ("Company", "we", "us", or "our").

Registered Address: 台北市信義區信義路五段7號

Contact: [email protected]

2. Service Description

KNOWNE provides artificial intelligence products, platforms, consulting services, and related technologies, including but not limited to:

• AI-powered SaaS platforms (including DYNARA)
• Enterprise AI strategy consulting
• Large Language Model (LLM) implementation services
• Custom AI agent development

3. Acceptance of Terms

By accessing or using our services, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use our services. If you are using our services on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.

4. User Obligations

You agree to:

• Provide accurate and complete information when creating an account or engaging our services
• Maintain the confidentiality of your account credentials
• Use our services in compliance with all applicable laws and regulations
• Not attempt to reverse engineer, decompile, or disassemble any of our products or services
• Not use our services for any unlawful, harmful, or fraudulent purpose
• Not interfere with or disrupt the integrity or performance of our services

5. Intellectual Property

All intellectual property rights in our services, including but not limited to software, algorithms, models, designs, trademarks, and content, are and remain the exclusive property of KNOWNE or its licensors. Nothing in these Terms grants you any right, title, or interest in our intellectual property except for the limited right to use our services as expressly permitted.

Any feedback, suggestions, or ideas you provide to us may be used by us without any obligation to compensate you.

6. Payment and Fees

Certain services may require payment. All fees are stated in the applicable service agreement or pricing page. Unless otherwise specified, fees are non-refundable. We reserve the right to modify our pricing with reasonable prior notice.

7. Limitation of Liability

To the maximum extent permitted by applicable law, KNOWNE and its directors, officers, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities, arising out of or in connection with your use of our services.

Our total aggregate liability for all claims arising from or related to these Terms or our services shall not exceed the amount paid by you to us in the twelve (12) months preceding the claim.

8. Disclaimer of Warranties

Our services are provided "as is" and "as available" without warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that our services will be uninterrupted, error-free, or secure.

9. Termination

We may suspend or terminate your access to our services at any time, with or without cause, with or without notice. Upon termination, your right to use our services will immediately cease. Provisions that by their nature should survive termination shall survive.

10. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of Taiwan, Republic of China, without regard to its conflict of law provisions. Any dispute arising out of or relating to these Terms shall be submitted to the exclusive jurisdiction of the Taiwan Taipei District Court as the court of first instance.

11. Modifications

We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on our website with a new "Last updated" date. Your continued use of our services after such changes constitutes your acceptance of the modified Terms.

12. Contact

If you have questions about these Terms, please contact us at:

知一科技有限公司
Email: [email protected]